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BEUMER Group’s tote-based baggage handling solution the preferred choice for Kuwait City’s iconic Terminal 2 international airport project
Aarhus, 09. April 2019

Kuwait International Airport has opted for a tote-based baggage handling system for its iconic new Terminal 2 airport project, which brings together the best of contemporary design and technology. Once operational, it will bring Kuwait to the forefront of global aviation.

The BEUMER Group, a leading global supplier of automated baggage handling systems (BHS), is providing the bespoke BHS based on its technology range. Designed specifically to meet the various demands of the new hub, which includes fast transfer times, the new system will incorporate industry-leading technology such as in-tote hold baggage screening (HBS) and an 1800-position early baggage storage (EBS) CrisStore® function.

The new terminal’s state-of-the-art BHS with the CrisBag® system, will overcome various challenges through the use of BEUMER Group’s advanced high and low-level control system, which will be key to ensuring a flexible and reliable performance when handling major baggage flows.

Explaining Kuwait’s decision to build one of the world’s most innovative and advanced airports, Sheikh Salman Sabah Salem al-Humoud al-Sabah, Kuwait’s Directorate General of Civil Aviation (DGCA), says that the new USD 12 billion mega-hub will meet the rapid growth in air traffic in the region.

In a statement released last year at the Kuwait Investment Forum, he predicted, "Kuwait will witness a rapid growth in passenger and cargo movements in the coming 20 years. To keep pace with this growth, the DGCA has also revamped the existing airport through a number of projects, such as the construction of the new passenger Terminal 2.”

Given Kuwait Airport’s strategic location, the new airport, which is scheduled to be completed by 2022, is expected to serve as the region’s leading hub for traffic flowing between Africa, Europe, Asia, the Americas and the Middle East.

The new passenger terminal will have the capacity to handle 25 million passengers per year and accommodate all aircraft types through 51 gates and stands. Kuwait airport has contracted the BEUMER Group’s Middle East Customer Support Team to provide ongoing residential maintenance functions, with BEUMER Group specialists responsible for all day to day functions of the CrisBag® operation.

Klaus Toftgaard, CEO of BEUMER Group Middle East, applauds this decision, pointing out that this is by far and away the best strategy for the owner of a technologically-advanced BHS to ensure optimum efficiency. He stresses “this is now the solution being adopted by leading global airports, since it draws upon the in-depth knowledge of the system’s designer and builder to ensure that the system will continue to run smoothly, even in the most challenging environments.”

The Ministry of Public Works Kuwait is leading this prestigious project with Foster and Partners in association with Gulf Consult as the designers and Limak Insaat as the main contractor.

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BEUMER Group’s baggage handling system plays important role in the smooth running of Singapore Changi Airport’s baggage operations
Aarhus, 26. March 2019

Changi Airport Group’s (CAG) recently released 2018 performance figures make for impressive reading. The multi-award-winning airport is now handling more than 65 million passenger movements annually.

Behind the scenes, BEUMER Group’s BHS plays a key role in ensuring the overall smooth handling of passengers’ baggage.

"Changi Airport first put its trust in our baggage handling technology in 1998,” says BEUMER Group Managing Director, Klaus Schäfer. He explains that the airport has deployed BEUMER’s baggage handling system in Terminals 2, 3 and 4, and over the years, has also extended the relationship by having BEUMER undertake year-round operational and maintenance support of the BHS as part of the overall care package.

The confidence placed in BEUMER’s technology by CAG has paid off.

Significantly, the company continues to deliver industry leading BHS reliability using the same number of personnel as when the contract first started in 2001. Furthermore, they have put in some truly noteworthy performances.

While the number of bags handled across the whole airport doubled in the last five years, the number of staff employed by BEUMER remained the same. With an average increase of 26,000 bags processed each day, BEUMER’s expertise ensured that the BHS could handle the rising demand on capacity and continued to run smoothly.

BEUMER Customer Support Director, Finn Laugesen, is in no doubt as to why Changi Airport’s BHS can operate so reliably, "We build long term relationships with our customers, so we genuinely understand their needs and are thus able to deliver the required performance. As a direct result of customer understanding, we have demonstrated that peak loads on the system don’t require extra staff. Instead, by combining meticulous planning and rigorous on-going system checks we are able to avoid any surprises.”

He adds that in terms of passenger satisfaction, Changi Airport continues to receive awards.

CAG's Vice President for BHS, Ng Hoe Seng also acknowledges the success of the BHS relies on the strength of the operational relationship between the two companies, " The BEUMER Group has invested time and effort to understand our requirements. They play an important part in our operational ready acceptance tests, most recently at Terminal 4, where the new BHS began operations successfully and on-time, after extensive testing prior to the opening. This included BEUMER Group processing over a million bags in addition to the training of all ground personnel".

The original contract was followed by the installation of a CrisBag system in Terminal 3 which undertakes dual baggage sorting and inter-terminal transfer baggage, linking to Terminals 1, 2 and 3.

Terminal 4, also benefits from the BEUMER Group technology, having its own dedicated CrisBag tote-based system.

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