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What was behind the introduction of the ICS baggage handling system 50 years ago?

The implementation of the first Individual Carrier System (ICS) for baggage handling in the world has celebrated 50 years! On 14 March 1972, an ICS was introduced to the Middle terminal (what is now T1 and T2) at Frankfurt International Airport and is still operating today.

By BEUMER Group

BEUMER Group had the opportunity to talk to baggage handling consultant, Matthias Frenz, President at Logplan LLC, to uncover why ICS was first introduced to the Frankfurt airport and why it continues to evolve as the solution of choice for airports across the globe.

Why the ICS was first introduced to the airport

The Frankfurt experience

After two years of intense commissioning, an ICS was introduced to Frankfurt Airport’s Middle Terminal in 1972. According to Frenz, the reason behind its implementation was that Frankfurt wanted to become a transfer hub. He explains:

”As a sizeable hub, speed was of the essence and Frankfurt wanted to minimise transfer time to 45 minutes. So, the baggage handling professionals needed to be able to put a bag in a tray, programme the tray with the flight destination and know that the bag would stay there without having to reprogramme the bag and its destination again.” 

While some controls have needed to be replaced, what’s remarkable is that the same ICS is still in use today in one of the largest baggage handling systems in the world. And many airports around the world followed suit, depending on their individual needs and where ICS technology could perfectly address their touch points.

ICS is introduced around the world

After Frankfurt, the ICS was adopted at Paris’s Charles de Gaulle Airport and at the international airport on Jersey Island, says Frenz.

In the late 1990s, ICS was also introduced to Munich Airport – one of the most complex, multi-layer systems in the world today – and Leipzig/Halle Airport in Germany. Frenz states:

“For both Munich and Leipzig airports, the underlying goal was to reduce the misreads they were experiencing with their conventional systems and ICS was seen as the solution.”

Distance was particularly important for Leipzig as it was developing another terminal some way from its check-in. It was crucial that the bags could be transported over a distance but end up in the right area. ICS could ensure that.

How tote-based and cart-based ICS has solved baggage handling challenges in airports around the world

Just as with the first implementations of ICS, its deployment in both big and small airports around the world has been in response to particular challenges.

Singapore’s Changi sought to reduce baggage transfer times

Singapore Changi Airport introduced tote-based ICS in 2008 for a number of reasons. It had very short connection times between flights and wanted to reduce baggage transfer times. It also needed a faster baggage transporting solution that could achieve 100% tracking. In addition, it wanted all baggage to be in individual totes and to implement early baggage storage.

With ICS, Changi is able to meet the short connection times, and reduce the bag in system time down to 15 minutes. ICS technology also facilitates its EBS.

Ottawa needed a low-maintenance system

Ottawa International Airport also had a number of objectives in deciding to completely replace its conveyor-based system with a full tote-based ICS in 2015. It was committed to reducing energy consumption and increasing efficiency. But it was also looking for a system that could be managed centrally and required low maintenance. As a US-Trans Border facility, 100% tracking was also particularly important.

For Ottawa, its tote-based ICS system has more than paid off. According to the Ottawa International Airport Authority President and CEO, Mark Laroche, ICS will save the airport CAD 500,000 annually. It consumes less power and provides the full tracking required. It has proven to be an exceptionally low-maintenance solution that also enables a proactive maintenance schedule, helping the airport fulfil its environmental obligations.

Bergen wanted a fully automated system

Bergen Airport in Norway went with a tote-based ICS BHS in 2017 in order to deliver the highest levels of operational and environmental baggage handling efficiency. It wanted a fully automated solution: automated check-in, automated sortation with in-tote ECAC Standard 3 security screening, and multi-purpose baggage storage with automated batch-built baggage retrieval for make-up.

To Bergen, the ‘baggage on demand’ ICS offers, has reduced the overall system footprint as it does not require the same number of destination chutes. The energy consumption is considerably lower with ICS, being in line with Bergen’s aim to be a greener airport.

San Francisco demanded a green solution

Similarly, San Francisco Airport was looking for a green option when deciding on tote-based ICS for its new Harvey Milk Terminal, put into effect in 2021. As SFO is a shared-use terminal, 100% tracking ability was also essential. SFO was also mindful of passenger satisfaction and wanted a BHS that could deliver bags on arrival at the shortest possible time. Low operational costs and a quick ROI also factored into its decision.

With its ICS, SFO has reduced system time for arrival bags to as low as four and a half minutes. The ICS also received TSA approval for a much improved CBRA operation and has completely eliminated Level 3 re-screening. SFO has found that bag jams are now virtually non-existent. What’s more, SFO is now the first airport terminal in the world to earn Platinum certification in the LEED v4 programme (Leadership in Energy and Environmental Design standard of 2014).

Stansted Airport wanted a transformation with cart-based ICS

As part of a major transformation project, Stansted Airport undertook an extensive upgrade of its baggage handling system (BHS), implementing a cart-based ICS to streamline operations across its vast network of conveyors, lifts, and chutes beneath the main terminal. The redesign not only modernised the baggage hall but also introduced a flexible and fast-track system that spans the entire length of the terminal.

The introduction of the cart-based ICS has future-proofed the airport, offering the flexibility to accommodate new airlines and handle increasing passenger demands. The phased construction of the system carefully integrated new chutes and tracks alongside the existing network of conveyor belts, allowing the airport to remain operational throughout the project. This was crucial, as Stansted processes an average of 30,000 bags daily.

With the new ICS, luggage travels across the BHS at a speed of 18 km/h, reducing the travel time from check-in to aircraft to approximately six minutes. The upgrade has positioned Stansted for growth while ensuring operational efficiency for years to come.

Toulouse-Blagnac Airport needed flexibility

Toulouse-Blagnac Airport, serving over 9 million passengers annually, is a vital link for both domestic and international travel. Seeking greater flexibility to align baggage handling with airlines’ and passengers’ needs, the airport adopted a cart-based Individual Carrier System (ICS) back in 2006. This early implementation enabled Toulouse-Blagnac to constantly develop and customise their baggage flow with precision, enhancing operational agility and airline and passenger experience.

Nice Airport was looking for a space saving system

In 2015, Nice Airport, the third busiest airport in France with close to 15 million passengers annually, was looking for a system which could fit into an existing building where the system had to be installed in an area formerly used as parking space. Here, thanks to the cart-based ICS’s very small curve radii, it was possible to fit the ICS into the limited space available.

Conclusion

ICS technology was first developed as a baggage handling solution to meet the particular need of Frankfurt Airport at the time: reduce transfer times. And the technology has been applied to existing terminals of all sizes around the world to meet the further needs of airports, such as occupying a lower footprint, being able to provide greater efficiency in terms of faster baggage processing with 100% tracking and requiring less maintenance and in achieving energy reduction goals. It’s any wonder Frankfurt’s ICS is still in place and has celebrated is now in its 50th successful year.

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