WHAT IS a warehouse management system (WMS)?
A Warehouse Management System (WMS) is a software solution designed to optimise and control daily warehouse operations. WMS platforms provide real-time visibility into stock levels, track the movement of goods, and streamline workflows such as picking, packing, and shipping.
Also known as:
- Warehouse control software
- Inventory management system
- Distribution centre management software
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HOW DOES a warehouse management system work?
A WMS connects people, processes, and technology inside the warehouse. It integrates with upstream systems such as Enterprise Resource Planning (ERP) and downstream systems like Transportation Management Systems (TMS).
Typical WMS functionalities include:
- Stock tracking – real-time visibility into inventory levels and locations.
- Order management – routing orders to the right picking and packing processes.
- Labour management – optimising workforce productivity through task allocation.
- Automation control – integration with material handling systems such as conveyors, sorters, and pouch systems.
- Reporting and data analytics – dashboards to monitor KPIs, efficiency, and bottlenecks.
By combining these functions, a WMS enables warehouses to handle higher throughput, reduce errors, and adapt quickly to demand fluctuations.
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BENEFITS OF USING A wms
- Efficiency: Automates manual processes, speeding up fulfilment.
- Accuracy: Reduces picking errors and stock discrepancies.
- Scalability: Supports warehouse growth and peak demand without proportional labour increases.
- Integration: Seamlessly links with ERP, TMS, and automation systems.
- Customer satisfaction: Faster, more reliable deliveries.
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WMS VS WCS – WHAT’S THE DIFFERENCE?
A WMS manages warehouse operations at a strategic level, while a Warehouse Control System (WCS) controls material handling systems in real time. Together, they create a seamless link between planning and execution.