WHAT IS a sortation system?
A sortation system is an automated solution used to identify, direct, and route items (cartons or SKUs) to their correct destination within a warehouse or distribution centre. It is a core element of warehouse automation, ensuring that products are sent to the right destination.
Sortation systems are essential in high-volume operations such as e-commerce fulfilment, parcel logistics, and retail distribution.
Also known as:
- Automated sorting system
- Parcel sortation system
- Order sortation solution
RELATED: Loop sortation: The flexible backbone between DC processes
HOW DOES a sortation system WORK?
Sortation systems combine scanning technology (such as barcodes or RFID),
material handling equipment (such as conveyors, pouch sorters, line sorters, cross-belt sorters, or tilt-tray sorters), and
control software (such as WMS/WCS).
The process of modern sortation typically involves:
- Item identification – scanners or cameras capture product data.
- System decision-making – WCS determines the routing path based on destination or order.
- Automated movement – conveyors and sorters direct the item to the right chute, bin, or workstation.
BENEFITS OF USING A 3PL PROVIDER
- Speed: Handles high item throughput, essential for e-commerce and parcel hubs.
- Accuracy: Reduces routing errors and ensures reliable deliveries.
- Efficiency: Streamlines order consolidation and dispatch processes.
- Scalability: Manages seasonal peaks and increasing SKU counts.
- Labour savings: Minimises manual handling and reduces operational costs.
- Customer satisfaction: Supports fast, reliable fulfilment.