Sales Support Specialist

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!

The Sales Support Specialist for North America plays a critical role in ensuring the seamless execution of sales operations, financial processes, and project administration across O&M activities and aftermarket sales functions. This position is responsible for transforming complex technical requirements into accurate, compliant proposals while coordinating with cross-functional teams to support overall sales success.

Additionally, the Sales Support Specialist maintains C4C data accuracy, supports site mobilization activities, participates in financial review meetings, and ensures all new order processing and the quotation processes meet company requirements. This role will collaborate with project managers, site managers, sales teams, and controllers to strengthen operational efficiency and enhance customer experience.

Key Responsibilities:

O&M, Retrofit, Upgrade, Modernization and Improvement Sales Proposals:

• Review draft, and compile and ensure compliance with RFP, coordinate with stakeholders, and submit to the client.

Change Orders: 

• Draft, review, submit, and book change orders and invoice the client.

Process Invoices:

• Ensure all O&M projects are timely invoiced
• Train site administrators on invoicing for their sites
• Assist project managers on invoicing
• Ensure invoicing for projects without a Project Manager
• Track payments received
• Follow up on past due payments with clients

Site Mobilization:

• Assist with mobilization, placing orders, and any additional support for the site manager
• Collaborate with accounts receivables team to set up site specific invoicing process per client specifications
• Train the new administrator

C4C Administration:

• Train sales managers on entering new opportunities and monitor quality of data
• Report on sales pipeline
• Attend internal sales meetings

Project Finances:

• Attend monthly site financial review meetings and work with controllers to address any discrepancies

Administration of New Orders:

• Collect and provide information to Customer Support (CS) sales managers when booking new projects
• Ensure information entered is accurate and company requirements are met
• Request purchase orders and help the PM with invoicing requirements

B1 Finance:

• Track CS invoices, payments, and purchase orders
• Lead the CS sales team though the transition
• Function as the point person with the CS business team

Compensation range: $80,000 - $85,000 Annually

The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.

• Associates or Bachelor's degree in Business Administration, Finance, Supply Chain, or a related field
• 5-7 years of experience in sales support, project administration, or invoicing
• Experience in project invoicing, order management, and financial administration is an asset
• High motivation, initiative, and ability to drive tasks to completion
• Strong team player with the ability to work effectively across cross-functional teams
• High computer literacy in MS Office Suite, including proficiency in Excel-based tracking and reporting
• Experience working with CRM tools (preferably C4C) and financial systems such as B1
• Ability to travel between 10-15% based on business needs

BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:

• Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
• 401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
• Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
• Ancillary Insurances: Including vision, accident, and critical illness insurance.                       
• Generous Paid Time Off: Achieve the optimal work-life balance.
• Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
• Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.

BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.