Field Service Engineer (National)

BEUMER Group
Conveying, loading, palletising, packing, sortation and distribution – BEUMER Group is a leader within the development and manufacture of high-technological intralogistics systems for global markets. Our employees stand out from others thanks to their ability to supply innovative solutions to our customers. They can do this because they know the industry and are passionate about continuously developing and expanding their knowledge. We support these high standards through teamwork, mutual respect and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.

We have a great opportunity for an experienced Field Service Engineer to join our team focusing on Customer Support activities. We are looking for a self-starter to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction.

Activities will include:

• planned preventative maintenance as part of pre-agreed service contracts, this will involve changing out worn parts and checking associated components for wear and tear on both mechanical and electrical systems
• produce timely and detailed service reports related to BEUMER sortation and material handling equipment
• supporting installation projects, modernisations and warranty work
• attend breakdowns with the ability to troubleshoot, test and repair technical equipment
• operational and residential site cover
• working individually and as part of a team on various customer sites around the UK
• Low Level Controls: Siemens S7 PLC, TIA Portal, Profibus, ASi-Bus networks
• populating RAMS related to the work to be undertaken
• ensure H&S standards are adhered to

The Candidate

To be successful in your application you must have the following skills, abilities or qualifications:

• proven field service experience with the ability to build positive relationships with customers
• possess a high level of electrical/mechanical control knowledge and awareness 
• have experience of or be able to quickly develop a working knowledge of Siemens S7 PLC, TIA Portal, Profibus, ASi-Bus networks
• should have a broad knowledge of Material Handling systems
• must have an electrical or multi-skilled qualification – ONC or Equivalent
• must be able to fault find on electrical and mechanical systems to diagnose errors or technical problems and determine proper solutions
• cooperate with technical team and share information across the organisation
• comprehend customer requirements and make appropriate recommendations/briefings
• must be willing to travel nationally and occasionally internationally

Additional Information

• CSCS, First Aid, IOSH, IPAF qualifications would be an advantage
• English literacy

Additional information

Flexibility will be required as there will be night, weekend work and some call-outs to suit the customer requirements.

• Ideally the candidate will be situated in the Midlands or North West

• Health and wellbeing support, including shopping discounts.
• Recommend a friend initiative.
• Increase in holiday entitlement with service.
• Sick Pay.
• Pension
• 25 days holiday plus bank holidays
• Enhanced paternity/maternity pay