With the philosophy – keep your system young – BEUMER Group works according to the Six Sigma continuous improvement principle and all our Residential Service Managers are trained Six Sigma certified. Thorough analysis of KPI´s and other parameters are performed on a regular basis, in relation to equipment, software, communication, staff and training.
Sharing of best practice
To give our customers all the benefits from experiences from other BEUMER Group sites worldwide, all our Residential Service Managers are part of a knowledge sharing programme. They meet bi-annually with colleagues from more than 70 Residential Service sites worldwide and we share and re-use experiences, so best practice procedures are in place at all times.
We continuously monitor and develop the competencies of the staff working on your system and take complete accountability for system performance and operational efficiency. A training plan is created to secure that the engineer receives any training needed. All our engineers worldwide follow this programme, so relocating staff internationally is easy.